Are You Getting Testimonials? Testimonials are a must have advertising tool. Testimonials from satisfied customers build credibility for your business. Have you ever heard “What others say about you is worth 10 times more than what you say about yourself”? Today, most consumers check out products and services online before they spend their hard earned …
Category Archive: Customer Service
Do You Have a Square? Process Credit Cards on Your Mobile Phone!
Do you have a Square? If you do then you are way ahead of me! I was at a networking event and a gentleman wanted to purchase one of my books but didn’t have any cash or a check. He asked me if I had heard of “The Square”. I said, “No I haven’t”. He …
Do You Know What People Are Saying About Your Business?
This week has been very eventful for me. Last week we had an earthquake and a hurricane along the east coast! This week I have been suffering from the aftermath with power outages. I’m on my second one now and I’m still out…So, I hope everyone else hasn’t had the experience I’ve had. On the …
Networking – The Money’s In the Follow-Up
Have you heard the phrase, “The money’s in the follow-up”? Not only is this something to remember, but good practice. I’ve had real life experiences that proved this to be true over and over again. A few weeks ago I attended a couple of different networking events. You have to get out and market your business, otherwise …
Will Marketing Increase Sales for My Small Business?
Every business should have a marketing plan and consistently market and advertise their business. But, marketing alone will not increase your sales. If you’re a small business owner and your sales are slow, you’re going to need more than marketing and advertising alone to boost sales. If your product is bad, your customer service is …



